The light is the heart rate sensor.
Fitbit alta hr green lights always on.
To do this.
Waiting now for response from support.
I have rebooted my device by plugging it into the charger and tapping the button on the cord 3 times.
The lights will begin flashing simultaneously.
Now it s on constantly and drains the battery.
It is my hope that an update is released soon to correct this issue.
Ensure the always connected option in the fitbit app is on.
This is draining the battery within 12 hours.
Charge hr green lights always on.
I tried many times.
The green sensor lights never go off whether i am wearing my fitbit or not.
I have had it switched o.
And yes i have reset the fitbit hr several times and having no affect.
Any advice would be appreciated.
I got my charge hr one week ago or so have been using it almost 24 7 and am quite happy with it despite a few quirks the device totally crashed once after i synced it with my iphone and the only way to revive it was to plug in that damn proprietary cable.
Some help suggests to turn off the heart rate monitoring.
It s recommended to wear it tightly but not too tight but if you want to turn it off you can go to fitbit your watch top right heart rate an.
If this isn t the case you can also try changing the setting to off sync your tracker then change it back to auto additionally to restarting it.
Setting heart rate to off and sync after does not help.
Like usaf larry said the green lights are part of the heart rate sensor and will be on all the time if you have the on setting for the hr.
Thr solid green light is very disruptive to my sleep.
Battery troubleshooting shouldn t be the area to look.
My alta hr has a solid green light whether i am wearing it or not.
Remove the flex 2 from the charging cable.
I have turned off the heart rate option and the green light remains solid.
The green lights on my alta hr are on constantly.
I am having the same issue.
I have been reading your help fourms and i see that the blinking green light is a issue with a few fitbit products.
It looses charge in less than 24 hours.
I have attempted to reset the fitbit with no resolution.
I have the same problem with my alta hr.
Green lights are constantly on.
I have tried to sync it three times with the setting for the hr switched to off or on auto but neither makes a difference.
The green light on the back of the device keeps flickering i would like the option to turn this off its a bit distracting knowing it is there.
Restart does not help.
My alta rebooted but the lights are staying on.
It is still on at night because it will track your sleep better.